Shipping Information

All orders are shipped with Canada Post. 

Canada
Orders under C$40.00
Ground (Expedited) C$7.00 (3 – 7 business days)


We offer free shipping on orders C$40.00 and over (excluding taxes)

U.S.
For delivery to the United States, please visit U.S. shipping information.

 

Returns

Should you decide you need to return an item, returns will be granted under the following conditions:

  • Item was purchased within the last 15 days.
  • Item must be in original packaging.
  • All refunds are credited against the original payment method.
  • All sale items are non-­‐refundable and final.
  • Shipping & Handling fees are non-refundable.

Please contact info@kocostar.ca to receive a RA number, instructions and return mailing address.

Return the package to us and you will be notified by email once the return process has been processed.